FAQs

How can we help you?

Retractable Screens

What exactly is a "Hide-Away" screen?

We refer to both our manual retracting and motorized roll-up screens as "Hide-Away" because they have the unique ability to be there when you need them and gone when you don't. In other words, the screen mesh discreetly rolls into and out of a stylish aluminum canister that blends in with the surrounding door frame. To truly appreciate these wonderful products, we encourage you to see for yourself how well they work.

How is your retractable screen better than a conventional screen door?

There are many benefits to a Michele's Hide-Away Screen over a conventional screen, such as:

  • Less Obtrusive: when not needed, our screen is almost completely out of sight and out of the way.
  • More Space Efficient: the slim profile design of our screen enables it to fit and operate in the smallest of spaces, while a conventional screen needs clearance for the arc created when it is swung open.
  • Less Wear & Tear: because it can 'disappear' out of the way, our screen experiences far less wear and tear, while a conventional screen requires movement every time you pass through your doorway.
  • Greater Durability: our screen's ability to self-store into its own protective housing makes it less vulnerable to harmful elements, severe weather and dirt.
  • Better Warranty: our screen frames are protected by a manufacturer's limited lifetime warranty and our Super Screen™ carries an unprecedented 15 year manufacturer's warranty.

Why not get a storm door that has a built-in screen?

With improved material technology and better building codes, today's doorways are less vulnerable to weather and annoying drafts, making storm doors somewhat obsolete. Some findings suggest that damage to door panels, door frames, door glass, and finishes may result from radiant heat buildup caused by storm doors.

Will your screens work on sliding patio doors?

In most cases, we do have a solution for you. We have a range of options available that we can discuss with you should you like to stop into our showroom or even send photos of the space you are looking to add a retractable screen to.

Will a motorized roll-up screen add value to my home?

Considering the value of residential space (currently over $100 / square foot), it makes economic sense to create more "livable" areas out of garages, porches and lanais.

Why are screened garages so common in Florida?

Since basements and multi-story homes are rare in the Sunshine State, the space in the garage offers the best option for a hobby shop, exercise area, or game room, etc. Our motorized roll-up screen can instantly make the garage more comfortable and pest-free, and extend its seasonal use.

Options

Can I get a screen that provides protection from the harmful effects of the sun?

We offer screen mesh that blocks 90% to a full dim out of the UV rays in our electronic roll-up units and complete sun blockage fabric for our retractable awnings. These solar rated meshes are ideal for shading applications as well. You can choose from a variety of solar mesh and fabric options for our electronic roll-up systems and awnings.

Why don't you offer the solar screen mesh in your retractable doors?

Retractable screens are designed primarily for ventilation and insect control. Because solar mesh has such a tight weave, air flow is too restrictive to achieve the desired ventilation.

Do you have a color to match my door frame?

We currently offer:

  • 8 standard powder-coated frame colors for our Single or Double Retractable screen along with 17 non-stock frame colors
  • 5 standard and 14 non-stock powder-coated frame colors for our Motorized units
  • 4 standard powder-coated frame colors for our Retractable Awnings
  • 4 standard wet-coat frame colors for our Lifestyle units
  • 2 standard wet-coat frame colors for our Slider units

In addition to these color options, we also offer RAL color options for the powder-coated frames if you are unable to match one of the standard or non-stock colors that we offer.

Does the screen mesh or fabric come in different colors?

Yes, we currently offer:

  • Charcoal Fiberglass and Black or White Tuffscreen/Pet Mesh for our single or double retractable units
  • Black Super Screen only for our retained single or double retractable units
  • Charcoal Fiberglass, Black or White Super Screen and Black or White Solar Screen for our slider screens
  • Black or White Super Screen for our Lifestyle units
  • Standard Black or White Super Screen for our motorized units or we do have Solar Screen available in a variety of mesh thickness and colors
  • Retractable Awnings are available in over 100 fabric color choices and styles

What makes SuperScreen™ so good?

We proudly offer Super Screen™ in every product we sell because it is three times stronger than fiberglass and insect screen, it offers dramatically more ventilation than solar screen and is designed to last up to 10 years or more, reducing the need for repairs and replacements.

What is the difference between your screen types?

Fiberglass Screens are made from glass yarn that is woven together and then coated with a protective vinyl. These types of screens are most frequently found on home windows, birdcages and enclosures.

Super Screen is made of a polyester core and then coated with vinyl. This screen is designed to keep out those pesky mosquitoes, wasps and many more flying insects. Super Screen is 3x stronger and more durable than standard Fiberglass meshes.

Solar Screens are a combination of Super Screen and a mesh fabric. This means that there is a polyester weave with a layer of vinyl coating that is added for durability and to help block heat more effectively. The holes or “openness” of a Solar Screen are much smaller compared to Super Screen or Fiberglass which means you will receive less airflow while gaining a heat blocking effect.

Where can your screens be used?

We have a disappearing screen or retractable awning for virtually any door, window or architectural opening on your home. Please see product specific information under our Products pages.

Measuring

What measurements do I need to give you when placing an order for one of your disappearing screens?

Initially, for estimating purposes, we just need the basic dimensions and the shape of the opening you want to screen. To proceed with an order and ensure a perfect fit, we'll send a trained team member to take precise field measurements so that your unit is custom built to the proper specifications.

Installation

Can I install a Michele's Hide-Away Screen myself?

Because of quality control and manufacturer's warranty guidelines, our disappearing screens can only be purchased on an installed basis.

Once I place and confirm an order, how quickly can I get my screen built and installed?

Summer – Fall
Typically, manual units can be installed as early as 2-4 weeks from order confirmation date. Our motorized and retractable awning systems can take approximately 4-6 weeks.

Winter – Spring
Due to this time frame being our busier season, our manual retractable screens can take 4-6 weeks from order confirmation, whereas our motorized units and retained screens can take anywhere from 6-8 weeks.

Note: Our Lead Times are approximate and will vary depending on the season as well as the type of unit and specifications you are looking for.

How long will it take for your technician to install my disappearing screen?

The normal installation times (including customer use & care training) are as follows:

  • Single Retractable: up to 1 hour
  • Double Retractable: approximately 90 minutes
  • Motorized Roll-Up Screens: Varies from 90 minutes to 4 hours
    • Excludes archway garage installations
  • Retractable Awnings: Varies from 90 minutes to 4 hours
  • Slider Screens: 3-4 hours
  • Lifestyle Screens: 3-4 hours

Care & Maintenance

What kind of maintenance do your screens require?

Maintenance is usually limited to occasional cleaning and lubricating of the tracks. See our Screen Care & Helpful Tips for more information.

How can I get the longest life out of my hide-away screen?

Keep the screen or fabric rolled up in its protective housing whenever the screen is not needed. Rule of Thumb: When the door is closed, your screen is no longer needed.

See Screen Care and Helpful Tips for more ways to keep your screen lasting for years.

What can I use to clean the frame and screen mesh?

Per gallon of warm water add a 1/3 cup of dish soap (suggested Dawn) then use a washcloth or soft bristle brush to scrub. Hose down and let your screen air dry. Do not press hard when scrubbing and DO NOT use a pressure washer to rinse or wash the screen.

For White Mesh, 1/3  – 3/4 cup of household bleach can be added to the water.

What if someone or something impacts my screen?

Our screens are very tough against accidental impact. However, you should carefully examine the mesh and frame for damage. If there are folds or creases in the mesh, immediately press them out by hand. For situations that require professional service, please submit a Request for Service or call our office at (352) 236-8869 to set up an appointment.

How does the electric roll-up screen retract in the event of a power outage?

With the advent of underground utilities, it’s rare these days to experience an extended power outage of more than 10 minutes in most Central Florida communities. In the event there is an outage, our motorized units can be operated by simply plugging the power cord into a small “inverter” (750 Watts), which uses the DC current from an automotive (or golf cart) battery. This relatively inexpensive device can be purchased at many of the big box stores for $75 - $100. A portable generator can also be used.

To put it in perspective, Michele’s Hide-Away Screens has installed a few thousand motorized units over the last 25 years and have received less than 20 calls from customers that were inconvenienced by an extended outage.

Warranty

What kind of warranty do your disappearing screens have?

For complete details of our products' Manufacturer's Warranties, please see our Warranty Page for warranty details of all our products. If you have any further questions, contact Michele's Hide-Away Screens by clicking here or giving our office a call at (352) 236-8869.

Pricing

Are your hide-away screens cost effective compared to a conventional screen?

Initially, our screens can cost more than some low to medium grade conventional screens; but considering the low wear and tear, impact-resistance, higher durability, Manufacturer's Limited Lifetime Warranty and greater curb appeal, we believe our screens offer a much greater value to your home.

How much are your hide-away screens?

Due to the wide variety and custom-built options that we provide, pricing will depend upon your project size, features you select, and any additional options or extras that are chosen. If you would like to bring in the breeze as quickly as possible, please go to our Contact Us page for options to speak with one of our team members to get started.

Do you offer any discounts or ever have any sales?

Here at Michele's, we pride ourselves on being able to provide the best price for the best value, from the beginning. This means that we do not increase pricing, just to knock them down later. Since we do service many of the local 55+ communities, we build all discounts into our pricing when configuring product costs. This includes military personnel, first responders and seniors.

However, on occasion we will offer special incentives during events that we attend (i.e. The Villages Chili Cook-off or the Ocala Home and Garden Show) as well as in The Home Magazine around the holidays. Check out our Specials & Events page for the next event and stop by our table for more information.

Recent reviews from your neighbors.

AUG 28

Awesome product and great people to work with

Donald Grant

AUG 27

“Michele’s Hide-Away Screens and Awning did an amazing job on our garage screen! The team was professional, punctual, and very knowledgeable. The installation was quick and seamless, and the screen looks fantastic — it gives us shade, privacy, and keeps the bugs out while still allowing airflow. We’ve already had compliments from neighbors, and we love being able to use our garage like an extra room now. Highly recommend this company for quality work and great service!”

Tonya Steals

AUG 27

I couldn't be happier with the screen the service and the process. I will be passing Micheles Hide-Away on to anyone that's in need.

Robert Nolan

AUG 26

Very professional and extremely helpful techs. Five stars in every aspect.

Renee Bass

AUG 25

Fantastic product, fantastic sales and installation team, showed up exactly on time! Highly recommended.

Robert

AUG 21

Just had Michele’s put in a retractable garage door screen. They weren’t the cheapest, but in my opinion had the best product. Price was fair and service was excellent. Jack, the installer, put the screen up in two hours, cleaned up everything and left the area clean. He explained operation, warranty and product care. Given the price and service, I would highly recommend this company.

Robert Bell

AUG 21

We are very satisfied with Michele‘s Hideaway screens. They arrived on time, very respectful. And answered all our questions meticulous work highly satisfied.

Teana Adams

AUG 20

We are ABSOLUTELY SO SATISFIED with Michele's Hide-Away Screens & Awnings! They did a FANTASTIC job and when they came out for measurements they told us they would be back in 6 wks for installation and they were right on time with the call to let us know they were ready for installation. They kept in touch and when a time was given for their arrival it was almost accurate to the minute. They are very professional as well as friendly. We would highly recommend their services and we will continue to tell all our friends and new neighbors moving into our neighborhood about them. Thank You Michele's Hide-Away ❣️ GREAT JOB from a FANTASTIC COMPANY😃

Nancy Raia

AUG 20

The salesman Al who came out to do the quote was amazing. Very detailed, professional, and knowledgeable; verified his measurements and explained what we should expect. Timing for the availability of the unit was spot on and installation was scheduled promptly. Jack the installer was fabulous as well. He came ready to work, did the installation efficiently and in less time than anticipated. He obviously knew what he was doing and provided excellent and clear instruction on how the screen worked.

T N

AUG 19

This company is awesome. Started when David came and showed us the product and we lived what we saw. Then today Jack came to install and went over everything with me. Both were very knowledgeable and professional. Anyone looking to replace a garage screen this is the company to call

Donna Winston